Shipping & Payment

PAYMENT METHODS

Credit Card Payments

Credit card payments are done via PayPal however, you don’t need to have a PayPal account, nor you need to sign up to pay with your credit card.

Here is a step-by-step instruction what you need to do:

  1. When you get to the check out page, fill in the form for shipping address and invoice address. At the bottom of the page you are presented with the options of “Bank Transfer” or “PayPal” payment. Choose PayPal, read and accept the conditions.
  2. On the left side of the next page you will see your order summery in a big box and the big box on the right-hand-side will show the log in details for PayPal. Ignore it and look for the smaller box right underneath it with a link named:”Pay with my Credit or Debit card”. Click on this and follow further instructions to pay with your credit card.

PayPal Payments

For those customers who have a PayPal account.

Bank Transfer

Only recommended for customers from countries of the European Union.

SHIPPING

When will my order be shipped?

All orders are shipped within 3-5 business days of receiving cleared payment. All items ship with a tracking number.

Once your order is dispatched, you will receive a message.

Do you ship to … ?

BHB Kidstyle ships internationally. Please select your region and preferred shipping method, when going through checkout.

Please note that international customers are responsible for all fees, taxes and duties associated with shipping to their respective countries.

Do you do combined shipping?

Yes. The cost of shipping is calculated according to the number and weight of items you have in your shopping basket.

When will I receive my order?

Estimated shipping time:

  • EU Countries: 3-6 business days (It can take longer to deliver to Italy)
  • Non-EU Countries: 5-10 business days
  • USA and Canada: 8- 15 business days
  • Australia & New-Zealand: 8-20 business days
  • Rest of the world: 8-20 business days

CANCELLATIONS AND RETURNS

You may cancel your order before it is dispatched any time and you will be fully refunded using the payment method that was originally used in the transaction.You may return your purchase unused and in its original packaging within 14 days of receipt, provided you contacted us about your intention beforehand. If the original packaging was damaged or you do not have it any more, please provide suitable packaging for adequate protection against damage in transit.The refund includes the original shipping cost as well as the value of the item. Your money will be refunded using the same payment method that was used in the original transaction. For returns, please obtain proof of posting when returning the item(s).Your money will be refunded within 14 days of receiving the proof of return shipping. In the absence of proof of return shipping, the 14-day refund policy comes into effect upon receiving the undamaged returned item(s).Special shipping costs that were incurred at the request of the customer and differ from the standard shipping cost are non-refundable.

The cost of the return shipping is non-refundable.

Items cannot be refunded in the event of exceeding the 14-day return policy.

Exception

Custom Made products don’t fall under the above mentioned return policy. Due to the specific nature of custom orders and to the fact that they are made according to a customer’s request, they cannot be returned and refunded.

Return address:

BHB KIdstyle

Urb. Bela Vista 1 – 2º esq.

3040-243 Coimbra

Portugal

If you didn’t find an answer to your question and require additional information, please contact me.